PSA is committed to continuous improvement of its services to execute its mission more efficiently. Obtaining feedback from various external stakeholders on the services PSA provides plays a critical role in PSA achieving this objective.
How to Submit Feedback About a PSA Employee or Matter
Feedback about a PSA employee or a matter involving PSA may be submitted by mail, email or by phone.
By Mail
Pretrial Services Agency for the District of Columbia
633 Indiana Avenue, NW, Suite 1120
Washington, DC 20004-2908
By Email
By Phone
PSA will acknowledge receipt of feedback as soon as possible. The nature of the feedback dictates the time required to review or investigate. However, feedback or complaints that allege criminal or serious misconduct on the part of a PSA employee may be referred to the Office of Human Capital Management within the Pretrial Services Agency for the District of Columbia (PSA) or the Office of Professional Responsibility within the Court Services and Offender Supervision Agency (CSOSA).