Federal Employee Viewpoint Survey (FEVS)

The Office of Personnel Management (OPM) administered the Federal Employee Viewpoint Survey (FEVS) to employees of Pretrial Services Agency for the District of Columbia (PSA) beginning in November 2021. The 2021 FEVS consisted of 44 core questions used for strategic workforce planning. The survey also included items related to how employees continued to achieve the Agency mission while responding to the COVID-19 pandemic.  Just over 16% of PSA employees responded to the survey.
On the core questions, PSA’s positive responses (strongly agree, agree) in 2021 were higher than or equal to the positive responses in 2020 for about 56% of the questions. Thirty-three items were identified as strengths, which are defined by OPM as questions with a positive response rate of 65% or higher. In particular, employees reported that their supervisors treated them with respect (92%) and supported their needs to balance work and other life issues (94%). Employees also reported that they are aware of how their work contributed to Agency goals (94%), that employees contributed positively to Agency performance (96%) and that they met the needs of customers (93%). In addition, employees reported that their work units achieved their respective goals (94%) and that the Agency was successful in accomplishing its mission (92%).
No items were identified by OPM as challenges, which are defined by OPM as questions with a 35% negative response or higher. Notably, the percentage of negative responses did not exceed 29% on any of the questions. In keeping with PSA’s commitment to continuous improvement, questions with the highest percentage of negative responses highlighted areas where more work is needed to improve the organization, particularly around recognizing differences in performance in a meaningful way, promoting communication among organizational units and continuing to deal more effectively with with poor performers.
On the questions focusing on PSA’s response to the pandemic, the Agency was able to maximize the use of telework to continue to achieve its mission. Just over 95% of respondents indicated that they had teleworked regularly since the previous FEVS survey. The percentage of positive responses on other questions revealed that employees feel that both senior leaders and supervisors have supported employee health and safety (96% and 97% respectively) and will respond effectively to future emergencies (87%).
PSA is encouraged by the results of the 2021 FEVS, both on the core and pandemic-related questions. While this continues to be a challenging time, PSA has focused efforts on meeting its mission while simultaneously protecting the health and safety of employees. The Agency recognizes the need to continue supporting employees, particularly as it turns to developing its plan to return to more normal operations. In addition, the Agency is committed to addressing the areas of most concern as it moves forward in 2022 and beyond.